Objectivity is one of those
traits we all like to think we have. After all, the best course of action in
any given situation is to consider the facts and circumstances, and then arrive
at the best possible decision. Easy right?
Not so much. The reality is we
all have biases; have you ever been in a conversation where the other person
said something like, "Let's look at this in another way. If you stand back
and look at the problem objectively, it seems less important?" Taking an
objective stance has a calming effect, helping people to see things as they
really are or from a different viewpoint.
Objectivity works in two ways.
First, it helps to remove emotion, allowing people to think more rationally.
The other use of objectivity is that it provides neutral territory that allows
an equitable discussion to take place.
When we say 'be objective' we
typically mean a number of things:
·
Be unemotional, not getting agitated or
distressed in anyway.
·
See things as they really are, not from a
personally biased viewpoint.
·
Be neutral, understanding both points of view.
Being objective is hard. While
we have some experience managing the tension between emotional and rational
arguments, we are rarely detached from the situation at hand. More often than
we think we judge and make decisions based on our intuitions and affected by
our biases. We like to believe that we are always rational, but we really
should know better. Most often, we unconsciously backwards-rationalize our
not-so-rational decisions.
Ways
to try and be objective
Nobody is a complete mess or
totally a star. Be clear and concise when presenting the information. Be
polite, but firm when refuting. Listen, and recognize when you are wrong.
If you need to refer to
anything negative, refer to the facts and not the person. And do it as you
would if the person responsible was sitting in front of you.
Pros and cons lists are an old
standby, but they're still a worthwhile pursuit. Take each option in your
decision and make two lists for each; on one side, you'll have all the benefits
of an option and on the other, you'll have all the downsides. Try to give your
list a sense of scale, this can help you think through all the positives and
negatives of all your options, and help you visualize the generally best
option.
Make a decision and live with
It. Ultimately, no matter how much you pore over a decision or think about all
the possible consequences, a decision will have to be made. There's no avoiding
it. Don't delay making a decision just because you can't come down easily on
one side or the other. Instead, make a decision and hold firm to that decision.
You can deal with any consequences of that decision as they arise later. In
most cases, making a bad decision is still a lot better than making no decision
at all. Making your decisions more objective is a worthwhile endeavor. Even if
your decision doesn't pan out the way you intended, you can at least rest
assured that you made the best possible decision under the circumstances.
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